Grand Opening  ·  October 19th, 2026

Our Services

Deep expertise. Practical outcomes.

With 22+ years of enterprise systems architecture, ERP leadership, and infrastructure security behind every engagement, you get a partner who's already solved the problems you're facing — before you face them. Every engagement is structured around your specific objectives, timeline, and organizational context.

01

Syspro ERP & EDI

Specialized expertise in the systems that run your business.

We bring deep, hands-on ERP experience — with core expertise in Syspro in active manufacturing and distribution environments — covering implementations, upgrades, optimization, and team training. We work across ERP platforms and can help organizations evaluate, select, and align to the right solution. Paired with end-to-end EDI and ASN integration, we ensure your systems communicate reliably with trading partners, suppliers, and customers. We've built IT departments from the ground up, taken full ERP ownership, and reduced AR aging from 180+ days to under 30.

Syspro ERP Implementation, Optimization & Administration
EDI & ASN Integration — Trading Partner Onboarding
ERP Process Mapping, Workflow Design & SOP Development
ERP Platform Evaluation & Selection Advisory
ERP Health Assessments, Remediation & Staff Training
02

Data, Reporting & Infrastructure

Your data should answer questions, not create them.

We design and deliver the reporting frameworks, data pipelines, and infrastructure foundations that give leadership real visibility into operations. From PowerBI dashboards and MSSQL data architecture to cloud migrations, virtualization, and network modernization — we build systems that are accurate, timely, and trusted. Our infrastructure work spans Azure, AWS, Hyper-V, NetApp SAN, and Cisco L2/L3 environments, including full on-premises to cloud migrations and SaaS transitions.

PowerBI & MSSQL Reporting, Dashboards & KPI Frameworks
Cloud Migration — Azure, AWS, Microsoft 365 & SaaS Transition
Infrastructure Assessment, Modernization & Architecture
Hyper-V, NetApp SAN & Cisco Network Restructuring
Data Quality, Governance Frameworks & Pipeline Development
03

Cybersecurity, Compliance & AI Governance

Technology accountability isn't optional — we make it operational.

We build the cybersecurity posture, compliance frameworks, and governance structures that keep your technology environment auditable, defensible, and aligned with regulatory requirements. Our compliance work spans CMMC 2.0, PCI-DSS, NIST, ISO-14001, ISO-9001, IATF 16949, ITAR, and GDPR — including multi-site international operations. Where managed security services are the right fit, we help you evaluate, select, and align with the right partner. As AI becomes embedded in operations, we extend that discipline to AI systems, ensuring responsible deployment, oversight, and accountability through formal policy and governance controls.

CMMC 2.0, PCI-DSS, NIST & ISO Compliance Programs
IATF 16949, ITAR & GDPR — International Compliance
Cybersecurity Strategy, Posture Assessment & Vendor Alignment
AI Governance Policy, AI Use Policy & Oversight Frameworks
Enterprise-Wide Team Leadership & IT Budget Management

How we work

Engagements built around outcomes, not hours.

We structure every engagement to deliver measurable results. No bloated project teams, no unnecessary overhead — just senior expertise applied precisely where it creates the most value.

Project-Based

A defined scope, timeline, and deliverable. Ideal for ERP implementations, EDI onboarding, cloud migrations, compliance buildouts, and infrastructure assessments.

Ongoing Advisory

Regular access to senior technology leadership on a monthly retainer. Ideal for boards, CEOs, and leadership teams navigating technology decisions.

Embedded Fractional

Part-time executive presence within your organization. Ideal for companies that need Director or CTO-level technology leadership without a full-time hire.

Not sure which engagement model fits?

Start with a conversation. We'll help you identify the right scope.

RJHeard Technologies, LLC

Senior technology leadership for organizations that demand more than a vendor.

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Information Services · Strategic Consulting · Fractional CTO